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Privacy Policy

Last Updated: April 24, 2026

ABC Transcription Services, LLC ("ABC Transcription," "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our transcription services.

Information We Collect

When you contact us or engage our services, we may collect:

• Name, email, phone number, and organization
• Details about meetings you need transcribed
• Audio and video recordings you upload for transcription
• Messages you send through our forms, email, or phone

Our website also automatically collects basic information like IP address, browser type, and pages visited, using cookies and similar technologies.

How We Use Your Information

We use your information to:

• Provide transcription services and deliver completed transcripts
• Schedule consultations and communicate about your projects
• Process invoices and manage billing
• Respond to inquiries and support requests
• Improve our website and services
• Comply with legal obligations

We Do Not Sell Your Information

ABC Transcription does not sell, rent, or trade your personal information or client materials. Your information stays private.

Confidentiality of Client Materials

Audio recordings, transcripts, and related materials are used solely for the transcription work you've contracted. Access is limited to authorized ABC Transcription staff working on your project. We recognize that many of these materials are public records under Oregon Public Records Law, and we handle them with professional care and confidentiality.

When We May Share Information

We only share information with:

• Trusted service providers (file storage, scheduling, email) under confidentiality agreements
• Legal authorities when required by law, court order, or valid public records request
• Third parties you've explicitly authorized us to share with

Data Security

We use reasonable measures to protect your information, including secure file transfer, access controls, and regular review of our practices. While no online system is 100% secure, we work hard to safeguard what you share with us.

Data Retention

We keep client files for the period needed to complete our work and meet applicable legal requirements. After that, files are securely deleted or archived as agreed with the client.

Your Rights

You have the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page.

Contact Us

Questions about this Privacy Policy? Reach out to us:

ABC Transcription Services, LLC
Banks, Oregon
Email: [email protected]
Phone: (555) 123-4567

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